Platform Product
Omega CRM
Metalevel Pipelines
Platform architect and lead full-stack developer
Current
Stack
A communications-first CRM and operational platform that I architect and build end-to-end. It brings CRM, telecomms, billing, marketplace, workflow, and custom-domain surfaces into one product instead of bolting them together across disconnected tools.
- Own the product and technical architecture across CRM entities, versioned builders, public-domain websites, telecomms, billing, marketplace, and revenue workflow surfaces.
- Built deep Twilio-native capabilities including softphone, IVR, call queues, SMS compliance, recordings, call logging, and provider synchronization.
- Designed first-party billing and commercial infrastructure for subscriptions, usage metering, commissions, payouts, enrollment bindings, and finance workspaces.
- Current roadmap work extends the platform toward AI voice-agent workflows, transcript grading and scorecards, and AI-assisted content/blog management after MVP launch.
